Last updated: November 5, 2026
This policy explains how Ellepeptides handles personal information connected with ellepeptides.com, customer accounts, orders and support requests. Our contact for privacy questions is [email protected].
Information used to serve you
We use the information you submit when you order, open an account or contact us: contact details, billing and delivery information, order records, account preferences and messages. Payment-related information depends on the method selected at checkout. Do not send passwords, full card numbers or medical information by email.
The store also uses cookies and technical records to maintain the cart, sign-in sessions and site preferences, and to detect errors or misuse. These records may include your IP address, browser details and the time of a request. Blocking necessary cookies can prevent some store functions from working.
Why information is used and shared
We use relevant information to process purchases, arrange delivery, answer requests, maintain accounts, prevent fraud and meet legal obligations. Hosting, email, payment, delivery and security providers may process the information needed for their work. We may also disclose information when the law requires it. We do not sell customer contact lists.
Service providers may process information outside your state or the United States, where local laws may apply. You can ask us about the providers handling your information and their processing locations.
Your choices
Marketing messages are optional. You can withdraw marketing consent through the unsubscribe option in a message or by emailing us. Necessary order and service messages may continue. If optional tracking is offered, its purpose and available choices will be explained when it is requested; this policy alone is not consent to optional tracking.
Retention and protection
We keep information for the purposes described above and for applicable accounting, legal and dispute requirements. Records no longer needed should be deleted or anonymized. We use access controls and safeguards appropriate to the information, while recognizing that no online system can guarantee absolute security.
Access, corrections and concerns
Email us to request access to your personal information, correct it, withdraw consent or ask about deletion. We may need to verify your identity. Legal retention duties and other permitted exceptions can limit a request; if so, we will explain the reason. You may also raise a concern with the privacy regulator responsible for your situation.
We update this page when our practices change and show the revision date above. Where a new purpose requires consent or additional notice, we will provide it before that new use begins.
Questions or requests: [email protected]
